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Making A Claim


If you are claiming for Veterinary fees, please follow the guidance in details of Your Policy Document Section 1 – Veterinary Fees.

Please Click Here to log into the Your Policy section of our website where you can register and submit your claim electronically. Alternatively, you can also register a claim by ringing us and selecting the claims option.

The claims administrator can also be reached via the contact details below:
  • Claims
  • 10B Beckett Way,
  • Parkwest Business Park, Nango Road,
  • Dublin 12,
  • D12 W702.
  • Email:
  • Opening Hours are Monday to Friday: 9:00am – 5:00pm

Please ensure that you submit all supporting documentation with your claim including your pets full clinical history if this is your first claim. Missing documentation can lead to a delay in handling your claim.

If you are a vet looking to submit claims information, please Click Here.

Pet Insurance Provider in Ireland • Claims Process